Shipping Policy

At Shree Parshwanath Sev Bhandar, we take care to ensure that your favourite namkeen reaches you safely, securely, and in good condition.

1. Order Processing

Orders are generally processed after successful payment and order confirmation.

Orders are usually dispatched within [1–3 business days], subject to product availability and other operational circumstances.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. Delivery Time

Estimated delivery time may vary depending on the destination and delivery partner.

Typical delivery timelines are:

Within Indore: [1–2 business days]
Other cities in Madhya Pradesh: [2–4 business days]
Other parts of India: [3–7 business days]

These are estimated timelines and may vary due to weather conditions, public holidays, transportation delays, remote locations, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.

We may offer free shipping on selected products, orders above a specified value, or during promotional periods.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the recipient’s name, mobile number, house/building number, street, locality, city, state, and PIN code.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

5. Tracking

Where tracking is available, customers may receive shipment tracking information through email, SMS, WhatsApp, or other available communication channels.

6. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Transportation or logistics issues
Public holidays
Natural disasters
Government restrictions
Incorrect or incomplete delivery information
Other unforeseen circumstances

If your order is significantly delayed, please contact us using the details provided below.

7. Damaged or Incorrect Orders

If your package arrives damaged, tampered with, or contains an incorrect product, please contact us as soon as possible and preferably within [24/48 hours] of delivery.

Please retain the original packaging and provide photographs or videos of the package and product when requested. This will help us investigate the issue with our delivery partner and provide an appropriate resolution.

8. Undelivered or Returned Shipments

If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, additional delivery charges may apply for re-shipment, where applicable.

9. Contact Us

For questions regarding shipping or delivery, please contact:

Shree Parshwanath Sev Bhandar
Email: shreeparshwanath.psb@gmail.com
Phone: +91 – 9424070031
Address: 163, Jawahar Marg, Narsingh Bazaar Square, Indore (M.P.)